How to use Zoom

How to use Zoom on a Computer/Laptop

  1. Log in to your email inbox before your activity starts and find the email we sent you with your activity link. Click on the link inside the email just before your session to enter. The link will take you to a page asking if Zoom can launch the app from your computer. Click "OK" to open your Zoom app. If you do not have Zoom, you can download it from this page.
  2. Once you have launched the app, it will ask you to enter your full name so that we can identify you once we start the video.
  3. When you have entered your name and gone to the next step it will ask if you want to connect audio and video, please accept these options so that we can see and hear you.
  4. You may be placed in a Waiting Room before the session begins. Please wait for us to invite you in to the session and ensure your audio and video are connected.
  5. If you are not asked to add audio and video then once you have joined the activity, there is a picture of a camera and a microphone on the bottom left of the screen. Click on them to switch them on.

You should now be ready to access your activity.

 

How to use Zoom on an iPad/iPhone

  1. You will firstly need to download the Zoom app from the App store. Search for Zoom, and the first option should be Zoom Cloud Meetings. Select download/get.
  2. When you have downloaded the app you will have to log in to your email before your activity starts and find the email we sent you with your activity link. Click on the link inside the email just before your session to enter. The link will prompt you to open Zoom.
  3. When you are in the Zoom app it will ask you to enter your full name so that we can identify you once we start the video.
  4. When you have filled in your name, click on “Continue”.
  5. When you are asked if you agree to the terms and conditions please click on “I Agree”
  6. You will then get a notification saying “Zoom wold like to access your camera” - select “OK”.
  7. You will then get a notification asking “Zoom would like to access the microphone” - select “OK”.
  8. You will then be asked if you want to “Call using Internet Audio” or “Dial In” - select “Call using Internet Audio”.

You should now be ready to access your activity.

 

How to use Zoom on an Android/any other device

  1. If you are using any Android or other type of phone or tablet you will need to go to the Google Play store to download the Zoom app.
  2. When you have downloaded the app you will have to log in to your email before your activity starts and find the email we sent you with your activity link. Click on the link inside the email just before your session to enter.
  3. When you have clicked on the link you will get a notification asking if you want to open the link with Zoom or Chrome, open with Zoom and select the “Always” option so that you do not have to select this every time that you join an activity.
  4. When you are in the Zoom app it will ask you to enter your full name so that we can identify you once we start the video and then select “OK”.
  5. When you are asked if you agree to the terms and conditions please click on “I Agree”
  6. You will then get a notification saying “Please allow Zoom access permission”, this will allow the app to use your camera and microphone whilst accessing the activity. Then select “Got It”.
  7. You will then be asked to “Allow Zoom to record Audio?” - select “Allow”.
  8. If you cannot see anyone on the video or they cannot see you then look at the bottom of your screen there will be a picture of a camera with a line though it, click on this to “Start Video” and it will then say “Allow Zoom to take pictures and record Video?” - select “Allow”.
  9. Similarly, If you cannot hear anyone or they cannot hear you then look at the bottom of your screen there will be an option at the bottom of the screen that says, “Join Audio”, select this and then click on “Call via Device Audio” but do not select “Dial in”.

You should now be ready to access your activity.